FORT MILL AUTO REPAIR

5 Star Rating |2155 reviews
5

This is the only place that I take my car for oil changes. The staff is always friendly, timely, and polite. I went last Saturday morning when I was heading towards the beach because the night before I put too much oil in my car. I told Jim I was concerned about having too much oil and didn't want to blow a gasket (or whatever it's called, obviously I am not mechanically inclined or else I would have put in a quart at a time, will do next time though:). He immediately drove my car in, with my daughters in the back seat, and he was very friendly and polite to them as well. He took out some of the oil, checked my tires and made sure everything was ready for a trip to the beach. I was so appreciative that he was prompt and courteous, and then asked how much do I owe him. He replied, nothing. Jim is truly a nice person and goes above and beyond to cater to his customer's. I would recommend him to anyone. I have always been pleased with their service and have never had an issue, as sometimes you will find being a woman that mechanics can try to take advantage, by trying to sell me things I don't need just for an extra dollar. But, this is not the case with Jim, he truly has the best intentions for every customer...Thanks Jim!

5

This is by far the best oil change service in the Fort Mill area. They are very attentive to making sure that you have the best experience when it comes to oil changes. They are fast and upfront and transparent when it comes to your car's needs. Teachers also get a teacher discount in which I wasn't expecting. Unless we move out of the area, we won't be taking our car in for an oil change to any other place.

5

I have been going to this location for the past several years. The customer service and quality of the workmanship here is outstanding!!! The owner of this location runs a very ethical shop and I highly recommend it to anybody.

5

These guys are fast and friendly. I went in yesterday before the cold snap to make sure that my fluids were good. I offered to pay for this service, but they refused. My car started right up this cold morning and I drove with confidence and peace of mind. I highly recommend Shell Rapid Lube in Fort Mill.

5

This Rapid Lube location is by far the best I've ever been to. The customer service is ALWAYS commendable. Jim and his staff are ALWAYS very helpful and provide an A-1 service. I would highly recommend taking your vehicle here for an oil change or even just for an opinion on concerns for your car. They have never steered me wrong. Rapid Lube in Fort Mill ROCKS! Thanks for all the great years of excellent service and for not giving me grief over my football signage on the front of my car...

5

These guys are great. I was on the road with 500 miles to get home and I decided I needed an oil change. My car recommends every 10k miles, but I refuse to go more an 5k. I was at 5600 and it was gnawing at me. So I called this place from my hotel room and he gave me the price over the phone and also gave me a free car wash. The price over the phone wasn't fantastic, it was mid to high range. My synthetic changes are usually around $80. The truck takes 6.5 quarts so it is always a few dollars higher than their advertised synthetic change rate. But I did also desperately need to get the salt and sand off of my car from the blizzard I had driven through the night before, so the $10 savings on the car wash for me made the deal a little sweeter. Also, his demeanor over the phone convinced me that this was the place I would trust with my FJ Cruiser, Sanchez. Yes, I named my truck. That's how much I love it and CARE about who touches it.While sitting in the waiting room I spoke with a few other customers who were in there. These were long term customers...they had been going to this guy for years. They all loved him and trusted him. Even a couple of Bostonian transplants, who are generally distrusting, couldn't say enough nice things. The owner also came in and spoke with me directly about my car taking a quart and a half more of the synthetic. Which I knew but had forgotten. Everything about the place made me feel like they were handling my truck properly. I can't tell you how different it was from some of the others where I literally stand and watch to make sure they're putting in synthetic and not just charging me for it while dumping in regular oil.Anyway, they got me right in. No pressure to sell me anything extra (I knew I didn't need it, but these places always seem to push anyway). They got me in and out quickly, charged me $80 and I was on my way with clean oil and a clean exterior and vacuumed interior. It made the last 500 that much less tedious.

5

Very nice experience for a first-time customer. Shop is extremely clean, employees and owner were very friendly. Received $5 off from the owner on the oil change, then got a free deluxe car wash after it was done. Of course they try to upsell filters, but all shops do. It was very low-pressure, just something to think about down the road.All in all, great expeience. Would definitely recommend this shop.

4

I guess they saw a chump when Amy came in. Too bad, as this is a really great place that does efficient service. I did not experience any selling...not a bit. I asked for an oil change and to check the tire pressures. They did just that plus vacuumed the car and did check the other fluids, topping off my washer fluid.Filters need to be changed when they are dirty. Depending on use the filters can last a year, more of less. it is reasonable that her filter did need to be changed at 3 months. She should have asked to see the dirty filter. That is good advice in any case.Poor Amy. Will go back and ask if they remember her to hear the "rest of the story."Today was my first experience there and I will go back. A very nice bunch of local guys.The owner worked there for 9 years and then did some roaming around, finally returning home and buying the operation. He knows how the operation can run, saw the potential and bought it. Even his oil guys are clean and in uniforms.I'm coming back.

5

You will hear all kind of reviews on the internet but I whole heartily recommend this company to everybody in the Fort Mill area. They are very honest and do an excellent job. You will find them friendly and more than willing to help you. I have used them for a long time to service all of our families vehicles and used them for mechanic work. It is hard to find a oil change and mechanic service that won't try to take advantage of you these days. You will find that at Shell Rapid Lube in Fort Mill. It is always a pleasure working with them and I have never received anything but the best professional service. You will be happy you used them as well.

5

Friendly people, great service. Been going here for about a year, always leave feeling good about the services I had done.

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