FORT MILL AUTO REPAIR

We had our battery replaced by Shell Rapid Lube a few months back. Yesterday I went to start my truck and the battery was dead. I called and spoke with Jim and explained the problem; he said to bring it right in. Jim said it might be the alternator but will check the battery for a bad cell, and if a bad cell will swap it out.When we pulled up we were given red carpet service; Jim and four other mechanics were under the hood immediately diagnosing the problem. Within 15 - 20 minutes we had a new battery clamp and terminal connector with easy going conversation. Jim and the guys also checked the alternator to ensure it was working properly. When the guys were finished, I.said "how much?" Jim said "have a good day and be safe." What I thought was going to easily be a $300+ day, and could have been if trusted with the wrong group, turned out to be good southern conversation with my truck being fixed at no charge. BUT this was not our first time being treated like royalty. A few months back we took our truck up there to be washed. After going through the carwash one of the mechanics asked us to pull up front so he could spray the hood of the truck off since there was some residual soap on it.We are forever loyal customers of Jim and this group of guys since they have earned our trust and admiration. Thank you guys for your superior service.

Wow, so fast & friendly!! Also family run :)

Great service, low prices and very quick. Staff is very friendly. I highly recommend to anyone needing their vehicle fixed or just a oil change.

They were vevy nice and fast

This is the only place that I take my car for oil changes. The staff is always friendly, timely, and polite. I went last Saturday morning when I was heading towards the beach because the night before I put too much oil in my car. I told Jim I was concerned about having too much oil and didn't want to blow a gasket (or whatever it's called, obviously I am not mechanically inclined or else I would have put in a quart at a time, will do next time though:). He immediately drove my car in, with my daughters in the back seat, and he was very friendly and polite to them as well. He took out some of the oil, checked my tires and made sure everything was ready for a trip to the beach. I was so appreciative that he was prompt and courteous, and then asked how much do I owe him. He replied, nothing. Jim is truly a nice person and goes above and beyond to cater to his customer's. I would recommend him to anyone. I have always been pleased with their service and have never had an issue, as sometimes you will find being a woman that mechanics can try to take advantage, by trying to sell me things I don't need just for an extra dollar. But, this is not the case with Jim, he truly has the best intentions for every customer...Thanks Jim!

This is by far the best oil change service in the Fort Mill area. They are very attentive to making sure that you have the best experience when it comes to oil changes. They are fast and upfront and transparent when it comes to your car's needs. Teachers also get a teacher discount in which I wasn't expecting. Unless we move out of the area, we won't be taking our car in for an oil change to any other place.

I have been going to this location for the past several years. The customer service and quality of the workmanship here is outstanding!!! The owner of this location runs a very ethical shop and I highly recommend it to anybody.

These guys are fast and friendly. I went in yesterday before the cold snap to make sure that my fluids were good. I offered to pay for this service, but they refused. My car started right up this cold morning and I drove with confidence and peace of mind. I highly recommend Shell Rapid Lube in Fort Mill.

This Rapid Lube location is by far the best I've ever been to. The customer service is ALWAYS commendable. Jim and his staff are ALWAYS very helpful and provide an A-1 service. I would highly recommend taking your vehicle here for an oil change or even just for an opinion on concerns for your car. They have never steered me wrong. Rapid Lube in Fort Mill ROCKS! Thanks for all the great years of excellent service and for not giving me grief over my football signage on the front of my car...

These guys are great. I was on the road with 500 miles to get home and I decided I needed an oil change. My car recommends every 10k miles, but I refuse to go more an 5k. I was at 5600 and it was gnawing at me. So I called this place from my hotel room and he gave me the price over the phone and also gave me a free car wash. The price over the phone wasn't fantastic, it was mid to high range. My synthetic changes are usually around $80. The truck takes 6.5 quarts so it is always a few dollars higher than their advertised synthetic change rate. But I did also desperately need to get the salt and sand off of my car from the blizzard I had driven through the night before, so the $10 savings on the car wash for me made the deal a little sweeter. Also, his demeanor over the phone convinced me that this was the place I would trust with my FJ Cruiser, Sanchez. Yes, I named my truck. That's how much I love it and CARE about who touches it.While sitting in the waiting room I spoke with a few other customers who were in there. These were long term customers...they had been going to this guy for years. They all loved him and trusted him. Even a couple of Bostonian transplants, who are generally distrusting, couldn't say enough nice things. The owner also came in and spoke with me directly about my car taking a quart and a half more of the synthetic. Which I knew but had forgotten. Everything about the place made me feel like they were handling my truck properly. I can't tell you how different it was from some of the others where I literally stand and watch to make sure they're putting in synthetic and not just charging me for it while dumping in regular oil.Anyway, they got me right in. No pressure to sell me anything extra (I knew I didn't need it, but these places always seem to push anyway). They got me in and out quickly, charged me $80 and I was on my way with clean oil and a clean exterior and vacuumed interior. It made the last 500 that much less tedious.