FORT MILL AUTO REPAIR

5 Star Rating |792 reviews
5

These guys are fast and friendly. I went in yesterday before the cold snap to make sure that my fluids were good. I offered to pay for this service, but they refused. My car started right up this cold morning and I drove with confidence and peace of mind. I highly recommend Shell Rapid Lube in Fort Mill.

5

This Rapid Lube location is by far the best I've ever been to. The customer service is ALWAYS commendable. Jim and his staff are ALWAYS very helpful and provide an A-1 service. I would highly recommend taking your vehicle here for an oil change or even just for an opinion on concerns for your car. They have never steered me wrong. Rapid Lube in Fort Mill ROCKS! Thanks for all the great years of excellent service and for not giving me grief over my football signage on the front of my car...

5

These guys are great. I was on the road with 500 miles to get home and I decided I needed an oil change. My car recommends every 10k miles, but I refuse to go more an 5k. I was at 5600 and it was gnawing at me. So I called this place from my hotel room and he gave me the price over the phone and also gave me a free car wash. The price over the phone wasn't fantastic, it was mid to high range. My synthetic changes are usually around $80. The truck takes 6.5 quarts so it is always a few dollars higher than their advertised synthetic change rate. But I did also desperately need to get the salt and sand off of my car from the blizzard I had driven through the night before, so the $10 savings on the car wash for me made the deal a little sweeter. Also, his demeanor over the phone convinced me that this was the place I would trust with my FJ Cruiser, Sanchez. Yes, I named my truck. That's how much I love it and CARE about who touches it.While sitting in the waiting room I spoke with a few other customers who were in there. These were long term customers...they had been going to this guy for years. They all loved him and trusted him. Even a couple of Bostonian transplants, who are generally distrusting, couldn't say enough nice things. The owner also came in and spoke with me directly about my car taking a quart and a half more of the synthetic. Which I knew but had forgotten. Everything about the place made me feel like they were handling my truck properly. I can't tell you how different it was from some of the others where I literally stand and watch to make sure they're putting in synthetic and not just charging me for it while dumping in regular oil.Anyway, they got me right in. No pressure to sell me anything extra (I knew I didn't need it, but these places always seem to push anyway). They got me in and out quickly, charged me $80 and I was on my way with clean oil and a clean exterior and vacuumed interior. It made the last 500 that much less tedious.

5

Very nice experience for a first-time customer. Shop is extremely clean, employees and owner were very friendly. Received $5 off from the owner on the oil change, then got a free deluxe car wash after it was done. Of course they try to upsell filters, but all shops do. It was very low-pressure, just something to think about down the road.All in all, great expeience. Would definitely recommend this shop.

4

I guess they saw a chump when Amy came in. Too bad, as this is a really great place that does efficient service. I did not experience any selling...not a bit. I asked for an oil change and to check the tire pressures. They did just that plus vacuumed the car and did check the other fluids, topping off my washer fluid.Filters need to be changed when they are dirty. Depending on use the filters can last a year, more of less. it is reasonable that her filter did need to be changed at 3 months. She should have asked to see the dirty filter. That is good advice in any case.Poor Amy. Will go back and ask if they remember her to hear the "rest of the story."Today was my first experience there and I will go back. A very nice bunch of local guys.The owner worked there for 9 years and then did some roaming around, finally returning home and buying the operation. He knows how the operation can run, saw the potential and bought it. Even his oil guys are clean and in uniforms.I'm coming back.

5

You will hear all kind of reviews on the internet but I whole heartily recommend this company to everybody in the Fort Mill area. They are very honest and do an excellent job. You will find them friendly and more than willing to help you. I have used them for a long time to service all of our families vehicles and used them for mechanic work. It is hard to find a oil change and mechanic service that won't try to take advantage of you these days. You will find that at Shell Rapid Lube in Fort Mill. It is always a pleasure working with them and I have never received anything but the best professional service. You will be happy you used them as well.

5

Friendly people, great service. Been going here for about a year, always leave feeling good about the services I had done.

5

Very fast and excellent service. Staff very friendly and helpful. I will bring all of my cars here for regulat service. You can trust these people.

5

After being treated like an actual customer for something as simple as an oil change, I recently started using Rapid Lube and Service for more significant automotive repairs for my two cars, both of which are more than 10 years old. I have never been disappointed with their work, and have always been relieved at their reasonable estimates and just plain good advice. Most recently my wife pulled into our "old" service station and got a totally ridiculous estimate for the "something-sounds-loose-noise" she heard. The next day we drove down to Rapid Lube and got a COMPLETELY different diagnosis of the problem, and the estimate was 30% lower. They had it ready the next day and would you believe the actual cost was the same as the estimate! I only wish I had found them earlier. Thanks guys!

5

This is a great place. Great ...

This is a great place. Great people and great service. I would highly recommend Shell Rapid Lube.

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